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Finance Posted: 21 May 2026 Updated: 28 May 2026

Customer Support Advisor

Sint-Joost-Ten-Node, 1210 Hours: 38h/week

Pay shown

Pay provided by source

€2,500 – €3,000 /month White collar
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About the Job

Pour l’un de nos clients du secteur bancaire, nous recherchons plusieurs Collaborateurs Daily & Digital Solutions motivés, orientés client et prêts à démarrer ou développer leur carrière dans un environnement moderne, digital et dynamique.

En tant que premier point de contact, vous accompagnez les clients dans leurs opérations bancaires quotidiennes, l’utilisation des solutions digitales et leurs questions pratiques. Grâce à votre communication claire et votre empathie, vous offrez une expérience client irréprochable.

Vos responsabilités

  • Répondre aux clients par téléphone, e-mail et chat.
  • Accompagner les utilisateurs dans leurs opérations bancaires quotidiennes et l’usage des applications digitales.
  • Fournir une communication fluide, professionnelle et empathique.
  • Proposer des solutions adaptées tout en respectant les procédures et la confidentialité.

Une formation intensive de 2,5 mois en présentiel est prévue — aucun congé n’est possible durant cette période.

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Your Profile

  • Parfaite maîtrise du néerlandais (oral et écrit).
  • Diplôme de l’enseignement général (ASO) minimum ; un Bachelier ou Master est un atout.
  • Orientation client, empathie et résilience au stress.
  • Capacité à suivre les procédures avec rigueur.
  • Communication claire et orientation solutions.
  • Certificat de bonne vie et mœurs requis.

Education

ESG Enseignement Secondaire Général

Experience

Aucune expérience

Source skills

Gestionnaire Dossiers (Assurances) h/f/x
03

What We Offer

  • Un contrat CDI à temps plein (40h/semaine).
  • Un planning communiqué deux mois à l’avance.
  • Horaires de travail : Lun–ven : 8h–22h & sam. : 9h–17h (1 à 2 samedis/mois, récup. en semaine) - À partir du 1er avril 2026 : lun–ven : 8h–20h.
  • Possibilités d’évolution vers des équipes spécialisées (engagement souhaité de minimum 2 ans).
  • Avantages sur site : restaurant d’entreprise, barista, salle de sport avec cours (8€/mois), yoga, parking vélo, douches & casiers.
  • Télétravail : jusqu’à 2 jours/semaine après formation et intégration.
  • Salaire de départ : 2.500 € à 3.100 €/mois selon expérience.
  • Avantages extralégaux : Chèques-repas (8€/jour), Éco-chèques (250€/an), Assurance groupe, Assurance hospitalisation
  • Mobilité : 3 premiers mois : abonnement social
  • Ensuite, au choix : Voiture de société (+ carte carburant limitée, contribution de 150€/mois) OU budget mobilité (300€/mois)
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About the Company

Notre client est spécialisé dans le monde digitale banking.

Company details provided by the hiring organization

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Known from the source: location Sint-Joost-Ten-Node (1210), format White collar, pay €2,500 – €3,000 /month and source partner_feed. Not provided by the source: named employer. puntWork shows these source fields without artificially filling gaps.

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